We thank you for investing in our program. We try our best to ensure that our students have a rewarding experience while they undergo training with us, be it an instructor-led live online program or an in-class program.
Enrolment cancellation/ Refund request terms and conditions:
As with any online purchase, there are terms and conditions that govern the Refund Policy. Any requests for refunds will be accepted in accordance with below mentioned guidelines:
- Benchteq reserves the right to postpone/ cancel any classes or change the location of an event because of any technical reasons, insufficient enrolments, instructor illness or force major events like flood, earthquake etc.
- If a course is cancelled by Benchteq, a 100% refund will be made to the students.
- We offer users a two (2)-day , no-question-asked money back guarantee on all courses. (10% administration charges excluded)
- The refund should be claimed within 2 days of registration. No such request will be entertained after 3 days.
Class duration/schedule may go beyond the allotted timelines due to reasons such as the time invested in appropriately answering the questions/ doubts posed by other students in the class.
Process for requesting a refund/ cancelling an enrolment
Students seeking a refund or an enrolment cancellation, can do so by calling our training administration team on 973-333-4469 or by sending an email to [email protected], stating the reason for the refund request/ enrolment cancellation.
All refunds are processed within 30 days of receiving the request for the refund.